FAQ

How much do you charge for shipping?

Rooftop Supplies LLC. has free shipping for all orders over $500. Everything below that threshold will be ground shipped and our industry low costs will be passed on to you.

How soon will I get my order?

All orders placed by 12pm (CST) will be shipped out the same day from our warehouse in central Illinois. Depending on your destination, orders will arrive between next day and three days. Please refer to our shipping map on our About page

Will I be charged sales tax?

If your company has a physical address in the state of Illinois, you will be subjected to Illinois sales tax.

How do I return my product?

Rooftop Supplies does not apply a restocking fee for any of our products. We do ask that you pay for return shipping to #340 907 W. Marketview Dr. Ste 10 Champaign, Il 68122. Please send us an email letting usknow of your return shipment and reference your invoice for proper refund.